Kia ora Silverstripe Cloud customer,
You are receiving this communication because you are a manager for a stack impacted by this change.
To ensure the continued protection of your deployment data and configuration settings, we have scheduled a maintenance window to update encryption for the Dash Application.
Maintenance Details
Date: Monday 20 April 2026
Time: 8:00 PM – 10:00 PM (NZDT)
Alternate Window: Thursday 23 April 2026 (8:00 PM – 10:00 PM)
Potential Impact
We are taking every measure to minimise disruptions, but please be aware of the following during the two-hour window:
The Dash application will be offline. Deployments will be unavailable during this time.
Because Dash provides Single Sign-On (SSO) for our integrated services, you will be unable to log in to the web interfaces for:
- GitLab (Silverstripe provided)
- Graylog
- Freshservice
- Silverstripe Search
This maintenance will not affect the availability of your live websites or applications.
Recommended Actions
Please ensure any critical code deployments or configuration changes are completed prior to 8:00 PM. While you can continue to work locally, you will not be able to log in to the GitLab UI or trigger CI/CD deployments via Dash until the window closes.
Please share this message with other members of your team who need to be aware, as only Stack Managers receive this direct notification.
If you have any questions, feel free to reach out to your Account Manager or our support team.
Ngā mihi,
Silverstripe Cloud Team