Maintenance and ongoing support
To make sure that your website is secure, reliable, and running efficiently, we have a team of experts at Silverstripe that work to keep your site maintained and supported. Our experts help you set up best practice processes around how to review the code and performance of your website as well as keeping on top of any upgrades and code support that might impact how your customers experience your website.
When you work with our experts, you can get the following support from Silverstripe:
- Hosting
- Retainers
- Code and performance reviews
- CMS upgrades and patches
- Security upgrades
- Custom code support
- Architectural guidance
- Continuous integration
- Service Level Agreements
Strategy & Design services
Our teams at Silverstripe put discovery first and follow a design-led development process. Our Strategy & Design services cover a range of needs for your organisation, from offering strategic direction based on research and discovery, to support your UX & Visual design needs.
Through our strategy offering, we use the initial discovery phase to identify your ideal customers and the experience you want to provide them. Whether it be through workshops, interviews, or unpacking online data, we use discovery to align your project with the goals of your organisation and the needs of your customers.
When it comes to our UX & Visual Design services, creativity and innovation are at the forefront of our approach.
We evolve the conceptual design of your project once we’ve explored your organisation’s goals. From helping build the information architecture for your web project to testing it’s usability, we can support your UX design needs. Our team of designers are experienced in all aspects of user interface design and we can also help with your offline design needs.
At Silverstripe, our Strategy & Design team has the ability to work on:
- Customer research
- Business analysis
- Workshops
- User personas
- Customer journey mapping
- Touchpoint matrix
- Brand strategy
- Information architecture
- Content strategy
- Wire-framing
- Usability testing
- Accessibility
- UI design
- Branding
- Iconography
Web development
Whether you need a solution that is out-of-the-box or highly customised, our development and testing methods suit a range of large complex websites and applications. Our teams have the ability to build a wide range of websites and web apps. You may need a solution that is out-of-the-box to get your site up and running quickly or you might want a highly customised solution with features that are built exclusively for your organisation. Whatever you need, we make sure that your solution is tailored specifically to your organisation’s and your customers needs.
With our development teams at Silverstripe, we can work with you on:
- Bespoke website development
- Progressive web apps
- CMS implementation
- Product development
- Intranets
- Integrations and API builds
- Content migration
Security assessments
Security has always been at the heart of how we build products and websites at Silverstripe. Over the years, we’ve worked with organisations in both the private and public sector to develop processes and technical capabilities to consistently protect your website. There will always be threats, and where possible, we’ve put systems in place to spot them early on, mitigate them before they happen, and when necessary, make sure they never happen again.
We keep your digital assets secure with:
- Web application firewall
- Monitoring your environments
- Security logging
- Anti-virus
- Multi-factor Authentication
- Password standards